Service Request Form

Service Agreement Form

Work Authorization

Bedford Tire Service is a mobile repair company specializing in on-road breakdown assistance. Our goal is to diagnose issues with on-highway vehicles and determine the best course of action to safely return the unit to service.

  • If parts are available at the time of diagnostics, an additional $2.00 per mile fee will be added to the original mileage quoted during the initial call.

  • Incorrectly ordered or unsuitable parts will be subject to a restocking fee.


Disclaimer

Please note: not all vehicles can be repaired roadside. When necessary, Bedford Tire Service may recommend wrecker services.

  • Bedford Tire Service is not liable for any damage sustained prior to our service.

  • We do not guarantee roadside repairs; however, we will make every effort to provide professional, informed service.

  • For fuel-related service calls, Bedford Tire Service will supply fuel and assist with priming the truck. Any damage caused prior to our arrival—such as over-cranking or battery issues—remains the customer’s responsibility.

  • Customers must move their vehicle to a safe location for fuel transfer.

  • If diagnostic codes are present, a computer diagnostics fee will apply to ensure accurate troubleshooting.


Service Rates

  • Call-Out Fees: Separate daytime and nighttime rates apply.

  • Minimum Fee: A two-hour minimum charge applies per service call.

  • Mileage Fees: Travel costs to and from the repair site will be billed per mile.

  • Diagnostics Fee: Charged when computer diagnostics are performed.

  • Administrative Fee: Applied to every service call.

  • Parts: Billed once diagnostics are complete.

  • Credit Card Transactions: Subject to a 3% processing fee.


Company Acknowledgement

By signing below, the company or its representative authorizes Bedford Tire Service to perform diagnostics and/or repairs based on agreed-upon quotes.

  • The company acknowledges that Bedford Tire Service is not responsible for loss or damage outside of its control, including theft, fire, or parts availability delays.

  • If repairs are stopped for any reason, the company remains responsible for all services rendered up to that point.

  • In the event of unpaid invoices, Bedford Tire Service reserves the right to arrange for a wrecker and take ownership of the vehicle until payment is received in full by the accounts receivable department.

Service Request